This Privacy Policy discloses the privacy practices for the Pipe Market website and various related services (together referred to as the “Site”). Pipe Market, LLC, the operator of the Site (referred to as “we” or “us”), is committed to protecting your privacy online. Please read the information below to learn the following regarding your use of this Site:
1. What personal information do we collect from you?
2. How do we use your personal information?
3. With whom do we share your personal information?
4. How can you update, correct or delete your personal information?
5. What are your choices regarding collection, use and distribution of your personal information?
6. What security precautions are in place to protect against the loss, misuse or alteration of your personal information?
7. Do we use “cookies”?
8. What else should you know about your privacy online?
You acknowledge that this Privacy Policy is part of our Site Terms of Use, and by accessing or using our Site, you agree to be bound by all its Terms of Use. If you do not agree to this Privacy Policy or any other of the Site’s Terms of Use, please do not access or use this Site.
We reserve the right to change this Privacy Policy at any time. Such changes, modifications, additions or deletions shall be effective immediately upon our posting the amended Privacy Policy on the Site. Your continued use of the Site after any amendments have been posted will constitute your: (a) acknowledgment of the amended Privacy Policy and (b) agreement to abide by and be bound by the amended Privacy Policy.
1. What personal information do we collect from you?
Our primary goal in collecting personal information from you is to provide you with a smooth, efficient, and customized experience while using our Site and services. This allows us to provide services and features that most likely meet your needs, and to customize the Site and our services to make your experience easier and quicker.
You can browse this Site without giving us any personal information about yourself. However, to fully use our services, you will need to register using our online registration form. While registering we will ask you to provide contact and other personal information, such as your first and last name, mailing address (including zip code), e-mail address, employer, job title and department, telephone and facsimile numbers, and other personal information. Depending on whether you are a buyer or seller, we may also ask you for your payment and bank account information.
We automatically track certain information about you based upon your behavior on our Site. We use this information to do internal research on our users’ demographics, interests, and behavior to better understand and serve our users. This information is compiled and analyzed on an aggregated basis. This information may include, among other information, the URL that you just came from (whether this URL is on our Site or not), which URL you next go to (whether this URL is on our Site or not), what browser you are using, the pages you visit on the Site, and your IP address.
If you choose to bid, buy or sell on our site, we collect information about your bidding, buying and selling behavior. If you choose to provide customer feedback for us or for other users, we will collect such personal information about you as you choose to disclose. We also may collect other users’ comments about you in our customer feedback area.
If you send us personal correspondence, such as e-mails or letters, or if other users or third parties send us correspondence about your activities on the Site, we may collect such information into a file specific to you.
2. How do we use your information?
We use your personal information to provide you our services and any customer support you may request, to improve our marketing and promotional efforts, to statistically analyze Site usage, to improve our content and product offerings, and to customize our Site’s content, layout, and services. We believe these uses allow us to improve our Site and better tailor it to meet our users’ needs.
We use your e-mail address, your mailing address, and phone number to contact you regarding ongoing and completed transactions, administrative notices, new listings, new services, and other communications relevant to your use of the Site.
If you choose to conduct a transaction on our site, we use your address and billing information to bill you and provide associated support.
We use your information to resolve disputes, troubleshoot problems, and enforce our Terms of Use. At times, we may look across multiple users to identify problems or resolve disputes, and, if we deem it reasonably necessary, we may evaluate your information to look for users using multiple user ids or aliases.
3. With whom do we share your information?
We do not sell, trade, or rent your information to others.
To complete transactions we may provide the contact information and other relevant information of the buyer and seller to the other party. We may also provide such information if a dispute arises between the buyer and seller.
We may provide some of our services through contractual arrangements with affiliates, services providers, partners and other third parties, in which event we and our service partners will use your information to operate our Sites and to deliver their services. We will encourage our service partners to adopt and post privacy policies. However, the use of your information by our service partners is governed by the privacy policies of those service partners and is not subject to our control.
Occasionally we may be required by law enforcement or judicial authorities to provide information to the appropriate governmental authorities or to private litigants. We will disclose information upon receipt of a court order, a civil, criminal, or administrative subpoena, or other legal process issued in connection with a law enforcement or administrative investigation or private civil litigation. We fully cooperate with law enforcement and administrative agencies in identifying those who use our services for illegal activities. We can (and you authorize us to) report to law enforcement or administrative agencies any activities that we in good faith believe to be fraudulent or otherwise unlawful.
4. How can you update, correct, or delete your personal information?
We believe you should have the ability to access and edit the personal information that you have provided to us. You may change any of your personal information in your account profile online at any time by linking to your account in accordance with instructions posted elsewhere on this Site. You should promptly update your personal information if it changes.
If you request in writing or by email, we will delete your contact information, but we are not able to comply with any request from you to remove all your information from our system. Because we keep track of past transactions, we cannot delete personal information associated with past transactions on this Site. We will also retain in our files certain of your personal information to allow us, for example, to resolve disputes, troubleshoot problems, and enforce our Terms of Use. Further, your personal information is never completely removed from our databases due to technical constraints and the fact that we back up our systems. Therefore, you should not expect that your personal information will be completely removed from our databases, even in response to a request from you. We will continue to maintain all your personal information in accordance with this Privacy Policy, as it may be amended from time to time.
5. What are your choices regarding collection, use, and distribution of your personal information?
We may, from time to time, send you e-mail regarding new listings or our services. We may occasionally send you direct mail about new listings and services that we believe may be of interest to you. You may request not to receive marketing emails about new listings and services; however, you may not opt out of Site transaction emails or other administrative notices and emails.
You also have choices with respect to cookies, as described below.
6. What security precautions are in place to protect against the loss, misuse, or alteration of your personal information?
The security of your personal information is important to us. Your personal information is protected in several ways. Access by you to your personal information is available through a password and unique customer ID selected by you. This password is encrypted. We recommend that you do not divulge your password to anyone. In addition, we use industry standard efforts to safeguard the confidentiality of your personal information, such as passwords, physical security, firewalls, and Secure Socket Layers. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations of the Internet which are beyond our control; (b) the security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed; and (c) any such information and data may be viewed or tampered with in-transit by a third party.
7. Do we use “cookies”?
When you use our Site, we will store cookies on your computer in order to facilitate and customize your use of our Site. A cookie is a small data text file, which a website stores on your computer’s hard drive (if your Web browser permits) that can later be retrieved to identify you to us. The cookies make your use of the Site easier, make the Site run more smoothly, and help us to maintain a secure site. You are always free to decline our cookies if your browser permits, but if you decline our cookies some parts of our Site may not work properly.
8. What else should you know about your privacy online?
You must be at least 18 years old to have our permission to use this Site. Our policy is that we do not knowingly collect, use, or disclose personal information about visitors that are under 18 years of age.
You should also be aware that when you voluntarily disclose personal information in the public areas on this Site, that information, along with any information disclosed in your communication, can be collected and used by third parties and may result in unsolicited messages from third parties. Such activities are beyond our control, and this Policy does not apply to such information. Any submissions to any public areas on this Site are accepted with the understanding that they are accessible to all third parties. If you do not want your comments to be viewed by third parties, you are advised not to make any submissions. Ultimately, you are solely responsible for maintaining the secrecy of your password and account information. Please be careful and responsible whenever you are online.
Notification of Rights under California Law. California law entitles California residents to ask us once per calendar year for a notice describing what categories of personal information we share with third parties or with our corporate affiliates for those entities’ direct marketing purposes. If you want to request a notice or have any questions about our privacy practices, please contact us as noted below.
Contact Us. If you have any questions about this Privacy Policy, the practices of this Site, or your dealings with this Site, please contact us by sending an email to support@pipemarket.com.